Shipping policy

Shipping & Delivery

 

We are proud to bring our customers great value and service. That’s why we provide free shipping from our warehouses in the US and Asia on all orders over $50.

All orders are processed within 1-3  business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: In situations where products are in high demand, processing time can take longer than 3 business days. However, we will always do our best to get your order dispatched from our warehouses as soon as possible. 

How Do I Check The Status Of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 21 days of receiving your shipping confirmation email, please contact us at support@avantiwear.com with your name and order number, and we will look into it for you.

Tracking numbers are sent out to the email that was provided during the order.

Do you ship Internationally?

Yes! We ship to most countries worldwide. 

However, there are some locations we are unable to ship to because of current conflicts. If you happen to be from one of those countries we will contact you.

Lost/Missing Orders

AvantiWear is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. However, if you are aware that you have made an error when inputting your address, please contact us at support@avantiwear.com as soon as possible, and we will do our best to stop your order being sent to the wrong address. 

Customs & Duties

We are not responsible for any customs charges once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may be liable for certain custom charges when they arrive in your country.

Shipping Times

Shipping time is 10-15 days.

  • This doesn’t include our 1-3 day processing time.
  • All shipping times exclude clearance/customs delays

Please note, these are estimated delivery times but may vary depending on customs clearances, disruptions caused by pandemics and various strikes which may be taking place. Therefore, AvantiWear is not guaranteeing delivery times. 

 

Tracking Information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

My Tracking Says “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 1-3 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.

Will My Items Be Sent In One Package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us at support@avantiwear.com.